Trust Explainability Guide
PTI-compatible implementations MUST expose explainability so institutions can review outcomes without treating intelligence as a black-box score.
What consumers receive
Trust lookups SHOULD include:
- Confidence bands and context-scoped score outcomes
- Drivers — ranked factors with human-readable labels
- Provenance — partner, community, and verification sources
- Coverage gaps — explicit thin-data flags (never implied clearance)
Explain contract (explain_score.v1)
Trust reports and API payloads include explainability suitable for committee review, adverse-action workflows (consumer responsibility), and audit sampling.
Typical structure:
{
"confidence": {
"score_pct": 72,
"band": "good",
"drivers": [
{"id": "lending_repayment", "label": "Repayment signals", "weight": 0.32},
{"id": "community_endorsement", "label": "Community validation", "weight": 0.18}
]
},
"coverage_gaps": ["thin_insurance_history"]
}
Normative detail: RFC-012 Trust Evidence
Signals → drivers → outcome
Why two subjects differ
| Factor | Effect |
|---|---|
| Context | lending vs rental activate different signal sets |
| Coverage | Thin partner linkage → explicit gaps, not silent defaults |
| Recency | Recent verified events weigh more than stale silence |
| Source weights | Contract-bound producer types per consumer workflow |
Consumer interfaces
Implementations MAY expose explainability through APIs, structured reports, and operator consoles. UI product names are deployment-specific; the JSON contract above is what conformance tests validate.
Reference implementation
TumiTrust provides institution-facing explainability panels and API exports aligned with this guide. See Trust platform overview and Trust platform API.